Personas
I've worked on a variety of projects that include persona development. Here's an example of some I've done recently for an ecommerce redesign for sports memorabilia manufacturers, Forever Collectibles
User Journeys
Below is a quick collection of unrelated User Journeys and some User Journey/Persona hybrids I've worked on for a variety of clients, including New Balance and CVS/Caremark
Ecosystems
We'll often do ecosystems to help understand the technical landscape our designs will be living in. Here's an example from some work I did for Mopar
